Customer Experience Leadership Forum Virtual Event On-Demand

CX Leadership Forum: Empowering Leaders & Delivering Impactful Experiences

August 28, 2025 | 2:00 PM to 3:00 PM EST

Event Overview

Customer expectations continue to grow, and organizations must develop leadership that drives seamless, personalized, and efficient experiences.

Achieving this requires a strategic approach to customer experience that leverages cutting-edge technology, data-driven insights, and incorporates a real understanding of evolving customer wants.

The virtual Argyle CX Leadership Forum on August 28, 2025, will explore the strategies and tools needed to deliver high-quality interactions across all customer touchpoints. You will hear from CX leaders on how to harness agentic AI and other cutting edge tech to master CX at scale.

You will also learn:

How to align CX strategies with business goals to enhance customer satisfaction and retention
Ways to encourage collaboration between technology, operations, and customer-facing teams
Approaches to measure CX impact and optimize performance
Strategies for balancing technology-driven efficiencies with personalized human interactions

Register for Event

FREE REGISTRATION
Access this on-demand session at your convenience. No charges apply.

Register for Event

FREE REGISTRATION
Access this on-demand session at your convenience. No charges apply.

Speakers

Marco Carrucciu
Marco Carrucciu

Vice President Marketing

TradeStation

Michael Nevski
Michael Nevski

Director, Global Insights

Visa

Steven Nghe
Steven Nghe

Head of Marketing and Communications

Kloeckner Metals Corporation

Jill Delaney Racine
Jill Delaney Racine

VP of Marketing

Batesville

Sangeetha Rai
Sangeetha Rai

Vice President Customer Success

Northwestern

Event Organizers