C1 Unveils New IT Services for Digital Transformation and Hybrid Workforces

C1, a leading technology solutions provider, has recently introduced a suite of integrated IT services aimed at addressing key trends in the enterprise IT sector, particularly focusing on modernization, cloud services, and security.

Background Information

Organizations today face increasing complexity due to the rise of remote and hybrid work environments and evolving security challenges. This complexity often stems from the need to modernize IT infrastructure, which can paradoxically lead to further complications.

A recent study by ZK Research found that 93% of organizations now consider their IT infrastructure more critical to business operations than just two years ago. However, 80% of these organizations also acknowledge that complexity has increased. To modernize effectively, businesses must first address this complexity.

New Solutions from C1

C1's newly unveiled solutions target networking, security, and communications, aiming to streamline operations, enhance business resilience, and simplify customer deployment.

Communications

•  RingCentral RingEX and RingCentral CX, powered by C1CX: RingCentral EX is a leading unified communications platform, while CX is its contact center solution. C1CX provides a proactive, managed services overlay, enabling customers to quickly transition from proof of concept to production. C1 handles 24x7x365 technical support, change management, carrier management, and other functions to ensure optimal service quality.

Infrastructure

•  C1 Managed Internal Broadband Services: This service is designed to monitor, administer, manage, and operate broadband services, enhancing resiliency at reduced costs for K-12 organizations. Schools, which often have small IT teams, can use this service to offload management complexity.

•  Total Security Network: Targeted at the public sector, finance, healthcare, hospitality, transportation, and logistics industries, this solution combines Extreme Networks and Verkada technologies with C1’s managed services to deliver physical security powered by an upgraded network.

Security

•  Risk Mitigation Solution Suite: This suite includes WAVES Security, Asset Management-as-a-Service, and Vulnerability Management-as-a-Service, offering a simplified approach to asset inventory, vulnerability identification, and prioritized risk mitigation.

•  C1 Managed Next-Generation Firewalls: This service combines C1 Managed Services with Palo Alto Networks machine learning-powered NGFWs to provide AI-enabled protection, compliance assurance, and business resiliency.

Historically, solution providers like C1 would address communications, infrastructure, and security needs independently. However, today's interconnected technology landscape means that changes in one area can impact others. This has motivated C1 to offer an advanced, integrated technology suite.

As companies continue to develop hybrid work strategies, incorporate artificial intelligence, and shift to hybrid cloud environments, the interdependencies of these technologies will grow, as will the complexity.

Final Thoughts

Managed services are an excellent option for organizations with lean IT teams or those looking to shift their technology focus from maintenance to strategic initiatives. C1’s new services are designed to meet the evolving challenges of the IT landscape, offering a comprehensive approach that simplifies IT operations by integrating multiple solutions into a single package.

C1’s focus on deployment services through managed offerings addresses the increasing demand for service-based IT consumption models. Many organizations, particularly mid-sized businesses and enterprises, prefer to outsource complex IT needs to third-party experts who can ensure best practices and efficient rollouts. This positions C1 to tap into the expanding market for managed IT and cloud services.

IT modernization, cybersecurity, and remote work will continue to shape the industry, and C1’s strategic focus positions it to capitalize on the needs of businesses navigating their digital transformation journeys.